COE Specialist I

Uber | Limerick, County Limerick | IE

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information COE Specialist I - Uber below matches your qualifications. Good Luck: D

The right candidate is always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication, ensuring that…...

About the Role At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. Community Support Representatives are all about helping and educating both riders and drivers. We help people resolve their issues and turn unhappy users into our strongest evangelists. The right candidate is always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community. What Youll Do:
  • Deliver high-quality service across multiple support platforms (email, chat, phone).
  • Be a passionate advocate for riders and drivers while answering any questions that come your way.
  • Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiences.
  • Build loyalty among new users and get our early adopters to fall in love with Uber all over again.
    • Triage issues and escalate them when necessary.
What Youll Need: - Basic Qualifications -
  • Excellent English both spoken and written.
  • High proficiency using computers (typing, quickly navigating between various tools)
  • Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues.
  • Passion for helping others and creating support experiences that exceed users expectations.
  • Ability to troubleshoot problems and find speedy resolutions.
  • Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
  • Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users.
  • Work time will be shift based totalling 40 hours per week.
  • Weekend and weekly evening shifts are required.
  • Youre an Uber evangelist - you care deeply about the product and getting others excited to ride and partner with Uber.
- Preferred Qualifications -
  • Bachelors degree or college experience preferred.
  • Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments.

Information :

  • Company : Uber
  • Position : COE Specialist I
  • Location : Limerick, County Limerick
  • Country : IE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the COE Specialist I job info - Uber Limerick, County Limerick above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies COE Specialist I job info - Uber Limerick, County Limerick in 04-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 04-06-2024

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