Payment Processing - Agilist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

This role will be supporting teams within Merchant Payment Services within the Payments Organization. The teams the role serves operate in Scrum. The ideal candidate will have experience in both Scrum and Kanban scenarios and will be well versed in the Scrum Guide, WIP, Cycle Time, Lead Time, Predictability, and the importance of Product Value. We are a group of Agilists who are passionate about what we do, invite curiosity and continually seek to grow and learn from each other. If you love new challenges, pushing against the status quo, being involved in a product transformation, and continued growth, we want to hear from you!

What you’ll do

As a Scrum Master, you will act as a leader and on-team coach for two teams. We are looking for a dynamic, collaborative personality that can champion the cause of the Agile movement within the organization. You are passionate about leading change, helping shift mindset and influence culture change. Fostering new ways of thinking, new ways of working and building new capabilities that will help unlock new possibilities for U.S Bank. You possess strategic vision and tactical mastery and combine it with an entrepreneurial spirit to get it done. Guide and help facilitate backlog refinement, estimating and sizing efforts, sprint planning, daily scrums, sprint reviews and retrospectives. Drives quicker delivery of value and continuous improvement by utilizing feedback and metrics to identify areas of opportunity within the team and organization and then guide to improvement. Facilitates team transparency by escalating impediments and shares progress by the team to the appropriate channels.

Basic Qualifications

• Bachelors degree in computer science or related field, or equivalent work experience

• At least 3 years of experience in Agile technology delivery and Software Delivery Life Cycle (SDLC) teams

• At least two years of experience in a Scrum environment

Skills/Experience

• Strong knowledge of Agile values, principles and practices

• Demonstrated growth and curiosity mindset

• Able to explain what Agile mindset means, what makes a great team and how both of those connect to the Agile Principles

• Strong communication, collaboration, leadership, conflict resolution, and time management skills

• Experience as a Scrum Master serving multiple teams simultaneously

• Positive attitude and ability to inspire the team toward continuous improvement

• Ability to work in ambiguity and iterate to a solution

• Working technical knowledge of the software development process - design, development, test, and deployment

• Understanding of basic fundamentals of iterative and incremental development

• Experience with outcomes-based planning and delivery (i.e., OKR) a plus

• CSM (Certified Scrum Master) or PSM (Professional Scrum Master) certification a plus

The role offers a hybrid / flexible schedule, which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.