Senior Manager Start Up - Site Payments

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our dedicated teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and go above and beyond.

Summarized Purpose: Manages staff, including interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable). Provides leadership and guidance to departmental managers and employees.

• Effectively partners with senior management and external departments to support the development of critical business informatics tools to support departmental goals.

• Manages project escalations; support the assigned staff in identifying the cause of issues and resolve to customers satisfaction.

• Oversees staff to ensure that individual project targets are met and services are provided according to the highest quality standards, policies and procedures.

• Manages communication with internal groups to influence on deliverables that impact the ability to make site payments.

• Partners with senior/executive management and other departments

• Participates in bidding and new award management.

• Is responsible for risk management for the book of business to maintain high customer satisfaction, contain costs and manage timelines.

• Reviews and approves con mod/CNF generation. Policy & Strategy Interprets and administers policies, processes, and procedures that may affect sections and subordinate work units.

• Interacts with clients for general capabilities, bid defense and escalation management.

• Reviews reports, metrics and trend analysis; oversees implementation of improvement plans.

• Supports junior managers with project review meeting preparation and attendance.

• Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems.

• Participates and may present at meetings with internal and external representatives. Interaction typically concerns resolution of operational and scheduling issues concerning projects and/or contractual clarifications.

• Bachelors degree or equivalent and relevant formal academic / vocational qualification

• Proven knowledge of Site Payments SOPs & WPDs, processes, and technology. General understanding of business and financial principles related to Site Payments.

• Solid understanding of the key principles of project management (time, quality, and cost), including solid financial competence

• Knowledge of the key principles of cross functional project management (Time, Quality, Cost)

• Fundamental financial acumen

• Displays effective communication skills (listening, oral, written) and can communicate in English language (oral, written)

• Sound interpersonal skills, is flexible and adapts to changing situations

• Ability to persuade, convince, and influence or impress others

• Organized, proficient at multitasking with good attention to detail

• Ability to delegate, effectively prioritizes own and workload of project team members

• Ability to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc.

• Understanding and appreciation of clinical research/development, including medical and therapeutic areas, phases and medical terminology

• Knowledge/understanding of clinical development guidelines and directives

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.