Administrator / Receptionist

The purpose of these roles is to provide administrative and reception support to all staff in our Centric Health Medical Practice.

You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team.

Administrator / Receptionist – Palmerstown Park Medical

• Contract: Permanent Part Time
• Hours: 24 hours per week
• Working Pattern: Wednesday, Thursday and Friday
• Commencement Date: as soon as possible
• Location: Palmerstown Park Medical Unit 18 First floor Palmerstown Shopping Centre Palmerstown Dublin 20 D20HP44

Benefits of working with Centric Health:

• Pension: The company will match a 5% employee contribution on a monthly basis.
• Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges.
• Sick Leave: Upon completion of your probation, the Company will pay basic salary totalling a maximum of 2 weeks of your contracted hours.
• GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
• Indemnity: Indemnity is covered under the Company’s policy.
• Birthday Day Off
• Maternity Leave
• Paternity Leave
• Flexible Working

The successful candidate will be responsible for, but not limited to the following:

• Answering all in-coming calls and re-directing as appropriate
• Managing patient appointments
• Meeting & greeting all patients to the Practice
• Cash handling and issuing of receipts
• Maintaining GMS records
• Preparing prescriptions
• Scanning and filing
• Any other duties assigned by the Practice Manager or GP

Requirements:

• 1-2 years administration/reception/customer service experience required
• Experience working in a fast-paced environment is essential
• Excellent interpersonal, communication and telephone skills
• Strong Multi-Tasking Skills
• Computer literate in Word/Excel/E-mail
• Willingness to be a team player and an ability to work on own initiative
• Excellent organisational skills
• Flexible attitude to changing work practices

Key Skills:

Patient Focus

• The ability to remain calm, professional, and polite in dealing with our patients and colleagues

Personal Integrity

• Be professional in your approach to your work
• Be honest and reliable
• Be trustworthy and respectful

Teamwork

• Build and maintain good relationships with all colleagues
• Be willing to take on jobs to balance the team workload
• Aim to communicate well with people at all levels

Managing Change

• Welcome and embrace change, with a positive attitude

Develop yourself and others

• Be motivated to learn and develop
• Support, encourage and motivate others
• Coach, guide and give constructive feedback to others

Key Experience:

• Excellent written and spoken English is a requirement for this role

Centric Health is an equal opportunity employer committed to diverse and inclusive workforce.